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Here's an easy way to do it on Mac: Click on the Apple logo in the upper left corner. Select About This Mac System Report. Navigate to Applications under the Software tab. Find your app on the list and check whether it says 'Yes' in the 64-bit column. In macOS Catalina, there will be no such. A: One of the side effects of tech companies taking their platforms to new levels is that, oftentimes, older software programs will no longer work. The most recent version of Apple's MacOS — known. If for whatever reason copy and paste is still not working after this trick, go ahead and restart the Mac by going too the Apple menu and choosing Restart. Restarting the Mac can often resolve issues like this, including some issues where Universal Clipboard may suddenly stop responding as expected, but obviously if you can remedy the problem without rebooting the Mac then that is preferable to most users. Microsoft's support site suggests turning off the Sync Services function in the Outlook program preferences before quitting Outlook — and then trying to run the Office updater. If that does not work, the company also suggests, as you have done, using the Activity Monitor program in the Utilities folder (which is inside the Mac's main Applications folder) to select and quit all the Microsoft Office-related processes before trying again to update Office.
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If your Mac is connected to the Internet but suddenly starts asking for your password, you should generally try again later, and if necessary work with your email provider to resolve. If you're using Apple's iCloud Mail, learn how to resolve issues with iCloud Mail.
Why is Mail asking for your password?
Mail asks for your password when it is connecting to your email provider, but can't connect to your email account because your email provider isn't accepting your email password.
Your email provider may reject your password for several reasons, including:
- You're not using your current email password. If you updated the password on another device, make sure that you're using the same password on your Mac.
- Your email provider needs you to update or reset your password for security reasons. For example, if you're using Google's two-step verification, your Gmail account in Mail requires the appropriate app-specific password.
- Your email provider deactivated or suspended your account. Contact your email provider for help.
Check your password in Internet Accounts preferences
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Depending on the type of email account you're using, you might be able to correct the password as follows:
- Quit Mail. If it doesn't quit, you can force it to quit.
- Choose Apple menu > System Preferences, then click Internet Accounts.
- Select your mail account in the sidebar.
- If you see a password field for your account, delete the password and type the correct password.
- Close System Preferences, then open Mail and try using your account again.
If Mail still asks for your password, the password is probably incorrect. Your email provider can help you verify your email settings and make sure that you're using the correct password.
Test using webmail
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Many email providers offer webmail, which is a way to use email with a web browser such as Safari, instead of with an email app such as Mail. For example, if you're using an iCloud Mail account, you can use iCloud.com to send and receive email.
Because the password that you use with Mail is usually the same password that you use with webmail, try signing in to webmail with that password. If it doesn't work there either, your password is probably incorrect. Your email provider can help you verify your email settings and make sure that you're using the correct password for the Mail app.
Remove your account, then add it back
If no other solutions work, try setting up your email account again. To do that, first remove your email account, then add the account back.
Learn more
Remove your account, then add it back
If no other solutions work, try setting up your email account again. To do that, first remove your email account, then add the account back.
Learn more
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- If you're using Apple's iCloud Mail, learn how to resolve issues with iCloud Mail. The password that you use with iCloud Mail is your Apple ID password. Learn what to do if you forgot your Apple ID password or want to change your Apple ID password.
- If you forgot or want to change the email password for a different email service, contact the email provider or request a password reset from their website.